Hospitality Training

Employees and volunteers of the Yakima Valley Visitor Information Center, the Naches Train Depot Information Center and interested local businesses attended a White Pass Scenic Byway hospitality training session last week.  The training took place at the restored Naches Train Depot.   The  training session tested the knowledge of the scenic byway with fun games and  information on the sights on the White Pass Scenic Byway.   Knowledge of the byway was shared as well as lessons that  encourage active listening to traveler requests, and how to present directions and information.

The Yakima Valley Visitor Information Center has the White Pass Scenic Byway map in paper copy to give to interested travelers.

Another training session will be offered at the White Pass Ski Area Day Lodge in November. For more information and to register for this free and informative session contact Kathleen at 509-945-3189 or email .


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