Archive for the ‘Marketing’ Category

Ten Travel and Tourism Trends for 2015

November 25, 2014

Sharing a column our CEO wrote today:

Thanksgiving is here.  It’s just a matter of time before we usher in a new year.  So what does 2015 hold for travel and tourism? Here are ten trends that I believe will influence travel and tourism next year.

  1. Unplugged travel: Lonely Planet recently released a number of predictions on the future of travel.  They believe the pressures of modern life will cause growth in ‘unplugged travel’. People will seek places that deliberately have no emails or mobile device access,  so that ‘guests can immerse themselves in their destination and truly forget about work and everyday life.’
  2. Crowded Planes: The Air Transport Action Group (ATAG) forecasts that 6.6 billion passengers will fly worldwide by 2032, growing an average of 4.4% annually from 2014 onward. Bottom line: Crowded planes, especially on popular routes.
  3. Growth in Culinary Travel: It’s been a trend for awhile but research validates that food and beverage activities do influence travel decisions. Mandala Research surveyed Americans in 2013 and found that three quarters of all leisure travelers (131 million people) can be classified as culinary travelers, having participated in culinary activities within the past three years.  Expect more interest in culinary travel and new products to tap into this travel trend, like the New Mexico Breakfast Burrito Byway or the Yakima Valley Spirits and Hops Trail.
  4. Sleeping will cost you more: Hotel rates and occupancy levels will be higher due to demand and a stronger economy, especially in large cities and at upscale hotels. Experts advise doing your homework to find deals and booking early. Another option is to gamble on last minute deals through online lodging websites.
  5. Go Local: The rapid rise of the ‘sharing economy’ through venues like Airbnb.com, EatWith.com, Uber and other grass roots based travel providers will proliferate in the coming year(s).
  6. Meetings Coming On Strong: The meetings and convention industry will experience continued growth in 2015. According to American Express Meetings & Events 2015 Global Meetings Forecast, meetings will play a critical role in growing the tourism economy next year.
  7. Going mobile: Almost 25% of all travel bookings in the US will be done via smartphones in 2015. Mobile friendly travel apps and the growth in virtually everything being done on mobile devices have given rise to this trend. It’s not going to slow down either.
  8. Blurred Lines: Top of the Lonely Planet list of trends is that travel will become ‘fully integrated into our lives as opposed to a special event.’ This is encouraging as travel enriches in ways that no other activity can. Travelers are blending their interests when traveling. Trips that focus on the environment, sports, or spa/health will see growth in 2015.
  9. More bang for the buck: Leisure travelers want value and quality. This doesn’t always mean rock bottom pricing, but other aspects such as unique location,  quality service, new amenities and convenience are important.
  10. Sustainability. Sustainability in travel has been around for years, but consumers are driving companies and destinations to embrace more earth friendly practices. Hotels are not only reducing water and chemical use but also employing other sustainable practices including LED lighting and in-room recycling programs. Restaurants are sourcing local ingredients and products. Rental car companies offer more hybrid vehicles.

So those are my top ten travel trends to watch in 2015. Wherever you travel, enjoy the journey and cherish the memories.

John Cooper

Yakima Valley Visitors & Convention Bureau Changes Name

January 17, 2014

The agency responsible for developing and marketing tourism for the Yakima Valley will be doing business under a new name. Effective today, the Yakima Valley Visitors & Convention Bureau will be doing business as Yakima Valley Tourism. The change resulted from a board retreat last year as the organization made future plans for tourism in the region.

Yakima Valley Tourism made the announcement today at the Yakima Convention Center where it presented updates and issues facing the local, state and national tourism industries to the public.

“The new name is easier to remember, better reflects our mission and coincides with the launch of our six-year strategic plan,” stated John Cooper, President & CEO. “Our organization is responsible for all facets of tourism including conventions and groups, visitor services, sports and leisure travel. Tourism is an inclusive word for all sectors of the industry.”

The main website to promote Yakima Valley will be www.yakimavalleytourism.com

Yakima Valley Tourism is a non-profit trade association. It has been known as Yakima Valley Visitors & Convention Bureau since forming in 1957.

The Many Benefits of Travel

January 6, 2014

Reprinted from Travel and Tourism Today by permission:

It’s a new year, time to make travel plans! Let’s hit the road and make that big sale or lure new clients. Maybe attend a conference to learn new skills or build contacts. Journey to an exotic locale or just head out for a weekend getaway. Whatever reason you take to the road, seas or skies,  travel offers lots of benefits that are well documented.

Need some proof? The folks at the U.S. Travel Association and their partners have developed a website aptly named Travel Effect. Based on research, the site shares many ways our economy, work and personal lives benefit from travel. Here are a few examples:

Personal benefits of travel:

  • Travel is beneficial to the aging process. Women who vacation every six years or less have a significantly higher risk of developing a heart attack or coronary death compared to women who vacation at least  twice a year. Men who do not take an annual vacation have a 30% greater risk of death from heart disease.
  •  Travel is good for families. In a survey of youth ages 8-18 they strongly agreed that on family trips they get to “see and do new things that I’ll remember for a long time” (64%) and that some of their “best memories are of things that I did during a family vacation” (49%).
  • Travel builds relationships. According to a USTA survey, “couples who travel together are significantly more satisfied with their relationship than couples who do not.” For example, 84% of the respondents who travel as a couple believe that they spend quality time together, compared to only 70% of respondents who do not.

Professional benefits of travel: A detailed study conducted by the Oxford Economics U.S.A. documented the value of business travel, including:

  • Executives and business travelers estimate that 28% of their current business would be lost without in-person meetings.
  • Business travel is a catalyst to the development of business relationships on every level. For example, networking with vendors (48%) and prospects (43%) were among the top reasons for attending trade shows.
  • According to the Center for Exhibition Industry Research, 69% of meetings attendees consider in-person networking to be “very or extremely important” to their job performance.
  • 75% of survey respondents report that employees who take most or all of their vacation days perform better compared with employees who take less vacation.

Economic value of travel: The travel and tourism industry adds much to our national economy:

  • Domestic and international travelers spent $855 billion in 2012.
  • 7.7 million people were directly employed in the travel and tourism industry with an annual payroll of $200 billion in 2012.
  • Travelers generated $128 billion in local, state and federal taxes in 2012.
  • Each U.S. household would pay $1,060 more in taxes without the taxes the tourism industry creates.

Travel also serves a greater purpose. It connects people from around the world, potentially building a better understanding of different cultures, traditions and lifestyles. As the International Institute for Peace through Tourism proclaims, “Every traveler is potentially an ambassador for peace.” That alone makes travel worthwhile.

A Look at Tourism in the Yakima Valley in 2013

December 30, 2013

As the new year begins we’re busy finishing up an our Annual Report, which will be out later this month. In the mean time, here are a few the year’s highlights through November:

Convention & Group Sales:  At the end of November the sales department confirmed 94 conventions held (up 11% over same period in 2012), reached 90% of their group leads goal and exceeded their annual hotel room nights confirmed goal by 5% with 35,842 room nights!

The Yakima Convention Center welcomed Centerplate as the new caterer in May after the Red Lion Corporation (which owned M&M Catering) discontinued their contract. Centerplate caters at 300 convention and event venues across the United States, Canada and the United Kingdom and annually serves more than 115 million guests.

Web marketing: Our main website performed very well. Through November the site saw more than 293,590 visitors, an increase of 24% over 2012. Much of the increased traffic was a result of seasonal campaigns like the current “win a ski day contest with Andy Mahre”.

New websites: The Spirits and Hops Trail was launched in July and celebrates locally made adult beverages and our hop heritage. Yakima Valley Made is a directory of more than 100 locally grown and crafted goods and products. Both sites have been popular and  help us to market Yakima Valley artisan products.

Public Relations/Media: We placed more than 90 travel and lifestyle media pieces in 2013 with an advertising value exceeding $538,000. Click here for a sampling of the stories and features that resulted from our efforts.

Our  Yakima Valley Sports  Commission saw record attendance at their Hot Shots 3 on 3 Tourney with 497 teams, an increase of 8.5% from 2012 and the sixth straight year the team numbers have grown.  In its second year, the Pirate Plunder Adventure Race plunged ahead with 1,484 racers… that’s 60% more participants than in 2012!

The Yakima Valley Visitor Center celebrated 10 years of service in May with a community party. Pam Lakman is the new Manager at the VIC, replacing Pam Alamos who retired.

Wine tourism: The Washington Wine Country alliance continued the Taste and Tote “wine flies free” program with Alaska Airlines. In October we welcomed Hertz as the new rental car partner for the program. Our CEO John Cooper was a speaker at the national Wine Tourism Conference held in Portland last month, highlighting partnerships and local marketing projects. Other projects included seasonal websites for major wine events and wine country focused advertising.

These are just a sampling of the successes and projects for 2013.  Stay tuned for the full Annual Report soon.

Tourism 2020: State of the Tourism Industry in the Yakima Valley

December 23, 2013

headerImageBlockTM-copyAs the New Year begins, the Yakima Valley Visitors & Convention Bureau is rolling out a number of programs aimed at building all forms of tourism in the Yakima Valley in 2014 and beyond.  To outline these projects, the Bureau will hold a presentation Friday, January 17th 10:00 a.m. at the Yakima Convention Center, 10 North 8th Street in Downtown Yakima.

Among the topics to be covered:

  • Update on the state of the tourism industry nationally, state wide and locally
  • Brief review of Tourism 2020, the organization’s  strategic plan for tourism in the Yakima Valley
  • Review proposed legislation to fund new Washington state tourism efforts
  • Announce an important change for the Yakima Valley Visitors & Convention Bureau

There is no charge to attend the session and the event is open to the public. To RSVP call 800- 221-0751 or contact laura@visityakima.com

Washington Wine Country Announces New Partnership With Hertz Car Rentals

October 24, 2013

tasteAndToteLogoHertz

Yakima, WA:  Washington Wine Country announces the launch of a new collaborative effort with Hertz Rent-A-Car to promote Washington Wine Country. Launching this month, Hertz will be the official rental car company for the “Taste and Tote” program, making it easier and more affordable for visitors to tour the Yakima Valley, Tri-Cities and Walla Walla Valley wine regions.

As part of this partnership, Hertz will waive car drop-off fees for visitors flying into Yakima, Pasco or Walla Walla regional airports who wish to fly out of one of the other two airports. In addition, passengers that fly into those communities will receive a discount when using Hertz Corporate Discount Program (CDP) number 2016865.

“The Taste and Tote program has been a big success in the region and we believe the addition of Hertz as a partner will make the program more beneficial for our air travelers,” stated John Cooper, President & CEO of the Yakima Valley Visitors & Convention Bureau.

Existing features of the Taste and Tote program allow travelers on Alaska Airlines to check a case of wine free of charge within the U.S. plus customers can sample wines at nearly 200 participating wineries and pay no tasting fees when they show a current Alaska Airlines boarding pass from one of the three airports. Details on the Hertz offers and the Taste and Tote promotion can be found at www.tasteandtote.com or at http://www.visityakimavalley.org

About Washington Wine Country

Founded in 2003, Washington Wine Country is a non-profit organization dedicated to promoting wine-related tourism by fostering collaborative regional partnerships throughout the wine growing regions of the Yakima Valley, Tri Cities and Walla Walla in Eastern Washington, where more than 90 percent of Washington State’s wine grapes are grown. For more information, visit www.winecountrywashington.org.

About The Hertz Corporation
The Hertz Corporation operates its car rental business through the Hertz, Dollar, Thrifty and Firefly brands from approximately 10,400 corporate, licensee and franchisee locations in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand. Hertz is the largest worldwide airport general use car rental brand, operating from approximately 8,800 corporate and licensee locations in approximately 150 countries. Hertz is the number one airport car rental brand in the U.S. and at 111 major airports in Europe. Dollar and Thrifty have approximately 1,580 corporate and franchisee locations in approximately 80 countries. Hertz is an inaugural member of Travel + Leisure’s World’s Best Awards Hall of Fame and was recently named, for the thirteenth time, by the magazine’s readers as the Best Car Rental Agency. Hertz was also voted the Best Overall Car Rental Company in Zagat’s 2013/14 U.S. Car Rental Survey, earning top honors in 10 additional categories, and the Company swept the global awards for Best Rewards Program and Best Overall Benefits from FlyerTalk.com. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, and unique cars and SUVs offered through the Company’s Adrenaline, Prestige and Green Traveler Collections, also set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation and operates the Hertz 24/7 hourly car rental business. Hertz also operates one of the world’s largest equipment rental businesses, Hertz Equipment Rental Corporation, through approximately 350 branches in the United States, Canada, China, France, Spain and Saudi Arabia, as well as through its international licensees.

 

About Alaska Airlines

Alaska Airlines and Horizon Air, subsidiaries of Alaska Air Group (NYSE: ALK), together serve more than 90 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines flies nonstop from Seattle to Walla Walla Regional Airport, Yakima Air Terminal, and the Pasco/Tri-Cities.

Service to Portland is also available from Pasco/Tri-Cities.  Connections can be made beyond Alaska’s Seattle and Portland hubs to destinations in Alaska, the lower 48, Mexico and Canada. To purchase tickets, visit www.alaskaair.com or by calling 1-800-ALASKAAIR.

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Visitors Bureau Builds Tourism for Yakima Valley

September 5, 2013

As summer winds down and fall approaches, we want to share recent successes of the Yakima Valley Visitors & Convention Bureau in our efforts to build tourism for Yakima and the Yakima Valley.

August was a hugely successful month for media coverage resulting from our efforts! Notable coverage included articles in Lonely Planet online, Portland Magazine’s fall story, Seattle Time’s Pacific Northwest Magazine, Crave Local.com, 425 Magazine and others. In total the exposure generated $52,000 in advertising value and reached 20.5 million readers.

The Sports Commission finished the annual Hot Shots 3 on 3 Tourney in Downtown Yakima. We had a tourney record of 497 teams, an increase of 8.5% from 2012 and the sixth straight year the team numbers have grown. An estimated 12,000 people were downtown for the event.

Now the Sports Commission turns to fall events. September 13 and 14th we host the SunDome Volleyball Festival with more than 80 teams and close to 1,000 players from all over Washington and Oregon.

Following that we stage the Pirate Plunder Adventure Race October 5th. To date we have more than 860 registered (last year there were 878 total racers). This year we are partnering with the Allied Art’s Fresh Hop Ale Festival happening that day to make Yakima a weekend destination.

Yakima Valley Ales and Wines Featured in Sunset Magazine

August 2, 2013

sunset-cover-aug13-mAs a result of the Yakima Valley Visitors & Convention Bureau hosting writer Jess Thomson of Seattle, the August issue of Sunset has a nice feature totled “Northwest Road Trip: The Ale and Wine Trail”.  The piece targets “enophiles and hopheads who travel together.” Along with attractions in Milton-Freewater, OR  and Walla Walla, the story mentions various local breweries including Yakima Craft Brewing and Bale Breaker Brewing Company plus offerings at Gilbert Cellars, Desert Wind Winery, Two Mountain Winery, and the Red Mountain AVA. 

“The timing of the story was perfect as it follows the recent launch of the Spirits and Hops Trail last month,” stated John Cooper, President & CEO of the Yakima Valley Visitors & Convention Bureau. “Wine and craft beers, spirits and ciders are a perfect match and part of the Valley’s history.”

Check out the online version of the story at this link.

 

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